Repairs ‘Done In store’

All personally taken care of by Philip, a qualified Master Jeweller with 35 years plus experience.

Close-up of three silver rings with diamonds hanging from a hook.
A person cleaning a silver chain with tools and a spray, close-up in black and white.
A close-up black and white photograph of a person's hand holding a ring with a large, round gemstone.
A man with short hair and a beard, sitting at a workbench, working on a small object with tools, looking up at the camera.

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“Highly recommended Philip's jewellery. He went above and beyond to repair my very damaged engagement and wedding rings. He was honest from the start, he said my engagement ring may be too damaged and may need to be completely remade, but he said he would try and repair it. The very next day I received a call saying he worked his magic and repaired both rings. They are back to perfect condition. He did an amazing job. I will be recommending him to everyone.”

- Krista

Repair Process

Bring your jewellery repair into the store and receive a complimentary assessment followed by a costing and timeframe of any work that is required.

  • A visual, hands-on and thorough inspection of your jewellery is essential to establish the work required.

    For ring resizing, it is most beneficial for us to be able to measure the finger size of the person who will be wearing the ring.

  • During assessment you will be provided with possibilities, options and an explanation of the work required.

    And a no obligation costing before any work commences.

    In general, basic repairs, usually take about a week to be completed.

    Your jewellery stays securely with us in-store.

  • You will receive a courtesy message or a telephone call when your jewellery is ready for collection.

    Feel confident that your jewellery will be looking it’s best!

In Store Repair Services

We offer a wide range of jewellery repair services in store.

  • Rings made of yellow, white, and rose gold. Also platinum.

    • Re-sizing

    • Joining

    • Re-shanking

    • Claw Re-tipping & Settings

    • Resoration

  • Pendants:

    Replacement of or building up of original rings or bails.

    Charms:

    Secure those precious charms by soldering or attaching them with locking links.

  • Replacement of earring backs, posts or hooks.

  • Chains made of yellow, white & rose gold. Platinum or silver.

    • Re-joining

    • Clasp Replacement

    • Restoration

  • Used effectively on white gold jewellery to create a white reflective appearance. Depending on wear rhodium plating is generally required every twelves months.

  • Replacement of lost or damaged diamonds or gemstones.

  • Philip takes great pride in making your jewellery look its best, by hand polishing and professionally cleaning each individual piece.

    Jewellery made of yellow, white & rose gold. Platinum or silver.

    • Rings

    • Pendant’s & Charms

    • Chains & Necklaces

    • Bangles, Bracelets & Anklets

    • Earrings

  • It may or may not be possible to restore or repair your sentimental piece of jewellery, however it may be possible to replicate the original design.